Successful softball clubs and associations have good people doing great things, and many of them will be volunteers.

However, to be successful,  you first need to understand your workforce and the skills and experience they can bring to your club or association. The more you know about your volunteers, the better placed you are to achieving your desired outcomes.

Once you have identified your volunteers, it is important that you acknowledge their contribution and look at ways to keep them happy and engaged.

An enthusiastic and active volunteer workforce is vital for your club to survive. This section will provide you with tools, templates, tips and resources to effectively recruit, manage and retain volunteers.

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